For Alexandre, innovation starts with people. They celebrate achievements across the group, which helps spread the Groupe Saillant culture. They use the same processes, technologies, tools, and metrics for each of their franchises, making it easier to move staff between stores. They don’t just rely on the latest technologies; they build their own software to fit their processes and provide the metrics they want. All tools are designed to increase productivity and efficiency, improve performance, or reduce cost — and they touch every area of the business. It’s quite extraordinary. Alexandre’s relentless focus on innovation has led to impressive growth in new and used vehicle sales, F&I, parts and service, and dealership profitability over the past five years.